Privacy Policy

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CoCare is an app to help mitigate the spread of COVID-19 through contact tracing. It also provides a self screening tool and a directory of services to help you stay at home safely.

This app is developed with the support of Cheetay Logistics, PITB, the Commissioner Office of Rawalpindi, and Conrad Labs.

CoCare exchanges Bluetooth signals with nearby phones running the same app. It detects your physical proximity with an infected person.

CoCare stores limited identity data

The only identity data CoCare stores is:

  • Your mobile number
  • An anonymised User ID
  • Anonymised keys for people you were in contact with

Both the mobile number and User ID are stored in a secure server, and never shared publicly.

CoCare gets your GPS location for limited use

CoCare gets your GPS location only to help show you services that operate in your areas.

Keys exchanged with phones near you do not reveal personal identities

When you are close to another phone running CoCare, both phones use Bluetooth to exchange an anonymised key. This key does not reveal your identity or the other person's identity.

Data about phones near you is stored locally on your phone

Data about phones near you is stored only on your phone. If you are infected with COVID-19, you have the option to give the CoCare team access to your CoCare data.

Your data will only be used for COVID-19 contact tracing

When you grant the CoCare team access to your CoCare data, this data will be used solely for contact tracing of persons possibly exposed to COVID-19.

CoCare will only be active for a limited time

CoCare will only be used for contact tracing. Once contact tracing is no longer required, you will be prompted to disable CoCare's functionality.

You can also disable CoCare’s functionality any time by turning the app's Bluetooth permissions off or deleting the app. If contact tracing is required again, you can reinstall the app or grant permissions again.

Anonymised data is used to improve CoCare

CoCare collects anonymised data about your device and app (e.g. device model, app version) to help us improve the app and provide a better user experience.

Screening tool

The screening tool helps people stay informed and take proper steps to protect their health during the spread of COVID-19, based on the latest CDC guidance.

CoCare is a non-profit

CoCare is intended for free usage by its users and has been created solely for the purpose of helping users through the COVID-19 pandemic. CoCare does not derive, or intend on deriving, any monetary benefits from the services shown in the directory. The said services are all independent entities and services which do not provide any monetary benefit to CoCare.